Zoom Meeting: Fair Credit & Voluntary Protection

MADA dealers and dealership staff are invited to join us for a virtual meeting with Paul Metrey from NADA. Mr. Metrey is the vice president of Regulatory Affairs and chief regulatory counsel, financial services, privacy and tax for NADA. He represents dealer interests before, and educates dealers on regulations promulgated by, federal executive branch agencies that oversee dealer operations.
This special speaker program will be held in conjunction with the MADA board meeting.
Wednesday, May 19, 2021 via Zoom (register)
 
MADA Board Meeting at 9:30am
We ask our board members to join us at 9:30am for an update on the association, plus a review of current legal and state regulatory issues. You do not need to be a board member to attend, but participation in the board meeting is limited to MADA dealers or a manager designated by the dealer.
 
NADA Presentation from 10:30-11:30am, with time for Q&A
The meeting will then open to all (including dealership staff) at 10:30am. The presentation from Paul Metrey with NADA will cover two issues that are becoming increasingly important for dealers and staff to understand — fair credit compliance and voluntary protection product rules. NADA has worked with other dealer advocacy groups to develop policy guides that dealers can adopt to maintain compliance. Mr. Metrey will review these guides and help dealers understand their federal responsibilities.
 
Fair credit compliance
Consumer advocacy groups have long argued that the portion of the APR that dealers earn for originating a credit contract – known as dealer participation or dealer reserve – is charged by dealers in an arbitrary and inconsistent manner that can lead to unlawful credit discrimination against consumers. The Department of Justice has stated that exercising pricing discretion presents this risk, but that there are also ways to manage it.
The optional Fair Credit Compliance Policy & Program adopts and builds on the DOJ approach to both ensure consumers are offered fair access to credit and protect dealers against pricing discrimination claims. As this issue is expected to gain considerably more attention in the months ahead, it is essential that dealers understand this threat and an effective way to address it.
 
Voluntary protection products
Many consumer advocacy groups have also advanced a series of concerns about voluntary protection products and called on the government to enact new measures to address them. It’s important to understand the threat to voluntary protection products.
The optional Model Dealership Voluntary Protections Products Policy addresses each major area of concern by offering dealerships a series of principles and actions it can adopt to strengthen its selection, offering, presentation, and sale of VPPs. Coupled with any additional requirements at the state or local level, this can foster a better customer experience while helping to protect the dealership.

Reminder That the Driver’s License Extension Has Expired

The Michigan Department of State reminds Michiganders that March 31 was the last day of the state legislature’s expiration extensions for driver’s licenses, state ID cards, temporary instruction permits, and registrations for vehicles, recreational vehicles and trailers that expired on or after March 1, 2020.
Online or self-service renewals. Drivers who haven’t renewed are encouraged to visit Michigan.gov/SOS to renew online or find one of the more than 145 self-service stations across the state
In-person renewals. Customers who are required by law to update the photo on their license or ID are encouraged to book an appointment at Michigan.gov/SOS. Each weekday at 8 am and noon thousands of next-day appointments become available for in-person appointments at branch offices across the state.

Distracted Driving Awareness Month

Just Drive.

Though traffic has dropped significantly since the start of the COVID-19 pandemic, our roads have only gotten more dangerous. On a typical day, more than 700 people are still injured in distracted driving crashes. Talking on a cell phone – even hands-free – or texting or programming an in-vehicle infotainment system diverts your attention away from driving. Keep yourself and others around you safe and #justdrive.

Join NSC during Distracted Driving Awareness Month in April to help make our roadways and our people safer. Whether you’re driving a forklift, semi-truck or just headed home after work, attentive driving is more important than ever. Create a distracted driving program and engage your workforce with ready-made communications and resources. Sign up now and you’ll receive access to materials as soon as they’re ready.

Take Action Today.

Commit to driving distraction-free by taking the NSC Just Drive Pledge. And, consider donating to NSC to help us keep our roads and each other safe. We train drivers and advocate for safe driving programs that make a difference. Your support helps us make the roads safer for everyone.

Learn more at https://www.nsc.org/road-safety/get-involved/distracted-driving-awareness-month

 

The Consequences.

During a portion of Distracted Driving Awareness Month, from April 8 through 12, you may see increased law enforcement on the roadways as part of the national paid media campaign U Drive. U Text. U Pay. This campaign reminds drivers of the deadly dangers and the legal consequences – including fines – of texting behind the wheel. Also, on April 8 state highway safety offices and law enforcement agencies across the country will take part in Connect to Disconnect, a 4-hour national distracted driving enforcement and awareness initiative. The goals: to demonstrate a nationwide commitment to enforcing texting laws, and to reduce traffic crashes caused by distracted drivers, ultimately preventing injuries and deaths associated with cell phone use and texting while driving.

Forty-eight states, the District of Columbia, Puerto Rico, Guam, and the Virgin Islands ban text messaging for all drivers; 25 states and territories prohibit drivers from using handheld cell phones while driving; and 39 states plus the District of Columbia, Puerto Rico, Guam, and the Virgin Islands ban cell phone use by teen or novice drivers.

Get more from NHTSA at https://www.nhtsa.gov/distracted-driving/april-distracted-driving-awareness-month 

How to Handle a Roadside Emergency

This article from the Michigan Department of Transportation is a great reminder for all drivers…

For the last 5 years (2014-2018), approximately 10% of all pedestrian-related traffic crash fatalities have involved a roadside emergency. For example, a driver getting out of their car after a crash and then getting hit and killed, or a driver running out of gas and getting hit while walking to the gas station. Generally, the safest thing to do if you are involved in a roadside emergency is to stay in your car, with your seat belt buckled, until help arrives.

MSP Roadside Emergency


If you are involved in a crash:

  • Stay in your car.
  • Keep your seat belt buckled.
  • Drive your car to the shoulder or next exit safely, if possible. Michigan is a “Clear It or Steer It” state.
  • Activate your vehicle’s emergency flashers.
  • Call 911 or the local police department for help.
  • Remember you must report a crash that involves a motor vehicle, causes injury, or causes more than $1,000 in damages.
  • Moving your vehicle to a safe place on the shoulder or nearby exit or parking lot is not leaving the scene of a crash.

 If your vehicle is disabled or out of gas:

  • Put your vehicle in park.
  • Activate your vehicle’s emergency flashers.
  • Call for roadside assistance, or a friend to bring you some gas.
  • Stay in your car with your seat belt buckled while you wait.
  • If you get out of the vehicle (to change a tire for example), make sure you and the part of the car you are working on does not face traffic.

 If you get out of your vehicle:

  • Stand with your vehicle between you and traffic.
  • If walking, wear a reflective vest if possible, and walk against traffic, as far to the side as possible.

 Michigan’s Move Over Law:

  • Motorists are required to slow down and move over for stationary emergency vehicles with their lights activated.
  • Slow down to at least 10 mph below the posted speed limit (for example, slow to at least 60 mph in a posted 70 mph area).
  • Fully move over into an open lane. If that is not possible due to traffic, weather, or road conditions, slow down at least 10 mph below the posted speed limit and pass with caution.
  • The law applies to the following vehicles:
    • Police
    • Fire
    • Rescue
    • Ambulance
    • Road Service (tow trucks and MDOT courtesy vehicles)
    • Road Maintenance
    • Utility Service
    • Solid Waste Hauler
  • Violating the Move Over Law when an emergency vehicle is involved is a civil infraction subject to two points on your driver’s license and a fine of $400.
  • Violating the Mover Over Law when a solid waste collection, utility service, or road maintenance vehicle is involved is a misdemeanor.
  • If the violation causes the death of a police officer, firefighter, or other emergency responder, the motorist faces up to 15 years in prison and/or a $7,500 fine.
  • If the violation causes an injury to a police officer, firefighter, or other emergency responder, the motorist faces up to 2 years in prison and/or a $1,000 fine.

 If you are driving past the scene of a crash:

  • Use caution when passing a vehicle parked on the shoulder. If possible, slow down and move over to pass, even if the vehicle looks abandoned.
  • Use hands-free calling to call 911 or the local police. Or safely exit the highway or pull into a safe area and park and then call for help.
  • First responders are trained to assist others, but if you must stop to help, take extreme caution:
    • Park your vehicle as far off the shoulder as safely as possible.
    • Activate your flashers.
    • Try and stand on the opposite side of your vehicle than traffic.
  • Weather conditions (snow, ice, rain, wind, fog) can increase the distance needed to stop. When driving in adverse weather conditions, slow down.

 Emergency kit:

  • Keep an emergency preparedness kit in your vehicle. If you have to get out of your vehicle to retrieve it, do so quickly and return to your vehicle and buckle your seat belt. Your kit should contain:
    • Batteries
    • Flashlight

Learn more about the Office of Highway Safety Planning’s materials and campaigns by visiting their Michigan Traffic Safety Materials Catalog page.

https://content.govdelivery.com/accounts/MIDOT/bulletins/2c3a45c

NADA logo

Post-Show Access to NADA Show 2021

Missed out on all of the amazing content from this week’s NADA Show? You can still get access to the excellent workshops, Main Stage Sessions, and the NADA Expo with Post-Show access. Save $100 off the regular price of the virtual Show and access on-demand recordings, downloadable training documents and Shop the NADA Expo, from now through April 11.

Post-Show Registration Pricing

·         Member $199 $99 (includes international members)

·         Non-Member $399 $299 (includes international non-members)

·         Allied Industry $399 $299

 

Get Access to the Best of the Virtual Show

  • Main Stage – View recordings of these timely keynote sessions, featuring Mark Wahlberg and Jay Feldman, veteran journalist Bob Woodward, Ford President & CEO Jim Farley, 2021 NADA Chairman Paul Walser, and new NADA President & CEO Mike Stanton, all hosted by 2020 NADA Chairman Rhett Ricart.
  • Live Stage – See interviews with industry experts on what’s happening in the heart of the industry.
  • NADA Expo – Access to Show specials on thousands of dealer products and services from hundreds of top exhibiting companies.
  • Distinguished Speaker Series – Get key insights on leadership that dealers can apply to improve their personal and business success.
  • Super Session – See this lively conversation on what it will take to grow and diversify our industry for the future.
  • 60+ workshop sessions – Get training for every dealership department and downloadable learning materials. Plus, translations are available in Spanish Portuguese and Chinese (Mandarin)!

Attendees are already finding new ways to energize their dealership businesses at this year’s Show. Join auto industry changemakers from around the world and see what all the excitement is about as we bring the show to you, on-demand!

NADA logo

Feb. 9-11 – NADA show 2021 is coming to a screen near you!

There is still time to register for…
Exclusive keynote sessions, the latest industry news and updates, as well as tools and solutions for the new era of automotive business.
Attendees will still get all of the excitement you’ve come to expect from the NADA Show, including:
The Auto Industry of the Year is coming directly to you and NADA can’t wait to have you at this first-ever virtual NADA Show.

logo for Michigan Department of State's Customer and Automotive Records System

Planned outage for SOS MiLogin affects eServices – Jan. 23 at 11am

DEALER ALERT: On Saturday, January 23, 2021, there is a planned outage of MiLogin from 11:00 am to 1:00 pm for system upgrades. During this period, users will not be able utilize MiLogin to access their dealer eServices account. However, if an authorized user logs into their eServices account prior to 11:00 am they will be able to maintain account access. 
Please note, eServices is programmed to automatically log a user off after 30 minutes of inactivity. If a user selects anything on the eServices screen before 30 minutes has lapsed they will remain logged in. Failure to maintain activity on the eServices screen for 30 minutes or more will automatically log the user off. The user will not be able to log back in until MiLogin is operational again, after 1:00pm.
The state appreciates your understanding and apologizes for any inconvenience this may cause. Please contact the Business Regulation Section at BLRD@Michigan.gov with any questions you may have regarding the MiLogin planned outage.
Effectv logo

Dealer Guide: Make Change, Drive Results

The automotive sector is on the rebound, with OEMs and dealerships in all tiers working through recovery from the global pandemic that shook the market. Automotive retailers are adjusting to a “new normal” that’s here to stay as the industry transforms.

Forward-thinking auto brands are staying two steps ahead of consumer expectations, changing the way cars are sold by rolling out innovative technology – both online and offline – and challenging the traditional dealer franchise system. Combined with maintaining ad spend and visibility, strategic auto dealers are successfully continuing to grow throughout the pandemic.

 

Download the guide from Effectv

Blue Cross Blue Shield Blue Care Network of Michigan logo

Look what you can easily do using your online account

It’s a new year and a new opportunity to get the most benefit out of your BCBS healthcare plan.

Tap in to your health care plan. You’ve got apps to count calories and steps, monitor your heart rate and track your meals. Now add the Blue Cross mobile app — the only one that helps you manage your health care benefits and better budget for care.

CHECK YOUR BALANCES AND COVERAGE
Your deductible, coinsurance and out-of-pocket balance are pulled together in easily understandable charts.

MONITOR CLAIMS AND EXPLANATION OF BENEFITS STATEMENTS
Keep your claims and EOBs under one well-protected account. Track how much of the services your plan covers and your part of the costs. Get emails and alerts that tell you as soon as your explanation of benefits statements are posted to your account.

SEARCH FOR DOCTORS, HOSPITALS AND SPECIALISTS
Save time choosing or changing your primary care doctor. Look up doctors and places within your plan’s network and see which are accepting new patients. Compare quality, office hours, hospital affiliations and other information.

COMPARE COSTS FOR HEALTH CARE SERVICES
Look up estimated costs for a wide range of health care services.* You’ll be ready to talk with your doctor about options for affordable care. Also compare real prescription costs based
on your plan’s deductible, coinsurance and copayment, if you have Blue Cross or Blue Care Network pharmacy coverage.

FIND PEACE OF MIND WITH QUALITY HOSPITAL CARE
Feel good knowing you’re receiving the best of care. Find hospitals that meet national quality standards.

CARRY YOUR ID CARD SAFELY
Your Blue Cross or Blue Care Network ID card is always at your fingertips. If you need more plastic cards, order them using your secured account.

GET ANSWERS FAST WITH 24/7 PERSONAL SUPPORT
Ask MIBlue Virtual AssistantSM, an interactive, automated chat feature, to direct you on finding care, getting balances, choosing a doctor and more.

STAY HEALTHY
Get online health and well-being resources and information, store your personal health record and track your goals in one location.

SEE THE STATUS OF AUTHORIZATIONS AND REFERRALS
Know when your referral or authorization is approved, if your plan requires them, before you schedule an appointment. An email lets you know as soon as a new, approved or denied referral
or authorization is posted to your account.**

USE YOUR MEMBER DISCOUNTS
Save on gym memberships, fitness gear, weight loss programs and more with Blue365.®

 

*Cost estimates for certain services are available for most non-Medicare members

**Not all approval and denial letters are handled by Blue Cross or BCN. Letters distributed by a vendor other than Care Advance
aren’t available through the Blue Cross member account.

Blue365 is brought to you by the Blue Cross Blue Shield Association, an association of independent, locally operated Blue Cross and Blue Shield plans.
Value-added items and services are not a part of your insurance benefits and are not covered under contracts with Medicare or any other applicable federal
health care program. For complete terms and conditions see www.blue365deals.com/terms-use.

 

 

close up of engine gears

Reminders: Vehicle Transactions and Business Operations in 2021

Every year brings new rules, requirements and information for vehicle transactions. Here are a few reminders for 2021:
  • RD-108. The Michigan Department of State released an updated version of the RD-108 that must be in use no later than January 1, 2021. The updated version should already be in place for CVR transactions. A copy of the new RD-108 is available here, with a video-walkthrough of the changes here.
  • Sales Tax on the Difference. For vehicles delivered in 2021, owners trading in a motor vehicle receive a sales tax credit for a vehicle’s trade-in value up to a max. of $7,000. This is a $1,000 increase from the 2020 max. Trade-in Sales Tax Credit FAQs
  • Odometer Disclosure. Effective Jan. 1, 2021, there will be new requirements in place for odometer disclosure upon a transfer of vehicle ownership. The new federal rules require the seller to disclose the mileage of the vehicle being sold for a period of 20 years following the production model year of the vehicle (previously 10 years). This will be done in a phase-in process, so one model year will be added to the rule each year, beginning with model year 2011 on Jan. 1, 2021. After 10 years, all model years will be phased into the 20 year disclosure rule.
  • 2021 Fuel Economy Guide. Federal law requires new car dealers to provide this guide to customers upon request. You can download the latest guide by visiting the dealer page. It is updated periodically to include newly released vehicle models and current fuel cost estimates.
  • Standard Mileage Rates. The IRS has issued the 2021 optional standard mileage rates used to calculate the deductible costs of operating an automobile for business, charitable, medical or moving purposes. See the 2021 rates here.
  • Form 8300, Cash Transactions. Dealers who receive more than $10,000 in cash in a single transaction or in related transactions must provide a written statement to each party whose name was included on the Form 8300 by Jan. 31 of the year following the reportable transaction. Read more here.