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Feb. 9-11 – NADA show 2021 is coming to a screen near you!

There is still time to register for…
Exclusive keynote sessions, the latest industry news and updates, as well as tools and solutions for the new era of automotive business.
Attendees will still get all of the excitement you’ve come to expect from the NADA Show, including:
The Auto Industry of the Year is coming directly to you and NADA can’t wait to have you at this first-ever virtual NADA Show.

logo for Michigan Department of State's Customer and Automotive Records System

Planned outage for SOS MiLogin affects eServices – Jan. 23 at 11am

DEALER ALERT: On Saturday, January 23, 2021, there is a planned outage of MiLogin from 11:00 am to 1:00 pm for system upgrades. During this period, users will not be able utilize MiLogin to access their dealer eServices account. However, if an authorized user logs into their eServices account prior to 11:00 am they will be able to maintain account access. 
Please note, eServices is programmed to automatically log a user off after 30 minutes of inactivity. If a user selects anything on the eServices screen before 30 minutes has lapsed they will remain logged in. Failure to maintain activity on the eServices screen for 30 minutes or more will automatically log the user off. The user will not be able to log back in until MiLogin is operational again, after 1:00pm.
The state appreciates your understanding and apologizes for any inconvenience this may cause. Please contact the Business Regulation Section at with any questions you may have regarding the MiLogin planned outage.

Dealer Guide: Make Change, Drive Results

The automotive sector is on the rebound, with OEMs and dealerships in all tiers working through recovery from the global pandemic that shook the market. Automotive retailers are adjusting to a “new normal” that’s here to stay as the industry transforms.

Forward-thinking auto brands are staying two steps ahead of consumer expectations, changing the way cars are sold by rolling out innovative technology – both online and offline – and challenging the traditional dealer franchise system. Combined with maintaining ad spend and visibility, strategic auto dealers are successfully continuing to grow throughout the pandemic.


Download the guide from Effectv

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Look what you can easily do using your online account

It’s a new year and a new opportunity to get the most benefit out of your BCBS healthcare plan.

Tap in to your health care plan. You’ve got apps to count calories and steps, monitor your heart rate and track your meals. Now add the Blue Cross mobile app — the only one that helps you manage your health care benefits and better budget for care.

Your deductible, coinsurance and out-of-pocket balance are pulled together in easily understandable charts.

Keep your claims and EOBs under one well-protected account. Track how much of the services your plan covers and your part of the costs. Get emails and alerts that tell you as soon as your explanation of benefits statements are posted to your account.

Save time choosing or changing your primary care doctor. Look up doctors and places within your plan’s network and see which are accepting new patients. Compare quality, office hours, hospital affiliations and other information.

Look up estimated costs for a wide range of health care services.* You’ll be ready to talk with your doctor about options for affordable care. Also compare real prescription costs based
on your plan’s deductible, coinsurance and copayment, if you have Blue Cross or Blue Care Network pharmacy coverage.

Feel good knowing you’re receiving the best of care. Find hospitals that meet national quality standards.

Your Blue Cross or Blue Care Network ID card is always at your fingertips. If you need more plastic cards, order them using your secured account.

Ask MIBlue Virtual AssistantSM, an interactive, automated chat feature, to direct you on finding care, getting balances, choosing a doctor and more.

Get online health and well-being resources and information, store your personal health record and track your goals in one location.

Know when your referral or authorization is approved, if your plan requires them, before you schedule an appointment. An email lets you know as soon as a new, approved or denied referral
or authorization is posted to your account.**

Save on gym memberships, fitness gear, weight loss programs and more with Blue365.®


*Cost estimates for certain services are available for most non-Medicare members

**Not all approval and denial letters are handled by Blue Cross or BCN. Letters distributed by a vendor other than Care Advance
aren’t available through the Blue Cross member account.

Blue365 is brought to you by the Blue Cross Blue Shield Association, an association of independent, locally operated Blue Cross and Blue Shield plans.
Value-added items and services are not a part of your insurance benefits and are not covered under contracts with Medicare or any other applicable federal
health care program. For complete terms and conditions see



close up of engine gears

Reminders: Vehicle Transactions and Business Operations in 2021

Every year brings new rules, requirements and information for vehicle transactions. Here are a few reminders for 2021:
  • RD-108. The Michigan Department of State released an updated version of the RD-108 that must be in use no later than January 1, 2021. The updated version should already be in place for CVR transactions. A copy of the new RD-108 is available here, with a video-walkthrough of the changes here.
  • Sales Tax on the Difference. For vehicles delivered in 2021, owners trading in a motor vehicle receive a sales tax credit for a vehicle’s trade-in value up to a max. of $7,000. This is a $1,000 increase from the 2020 max. Trade-in Sales Tax Credit FAQs
  • Odometer Disclosure. Effective Jan. 1, 2021, there will be new requirements in place for odometer disclosure upon a transfer of vehicle ownership. The new federal rules require the seller to disclose the mileage of the vehicle being sold for a period of 20 years following the production model year of the vehicle (previously 10 years). This will be done in a phase-in process, so one model year will be added to the rule each year, beginning with model year 2011 on Jan. 1, 2021. After 10 years, all model years will be phased into the 20 year disclosure rule.
  • 2021 Fuel Economy Guide. Federal law requires new car dealers to provide this guide to customers upon request. You can download the latest guide by visiting the dealer page. It is updated periodically to include newly released vehicle models and current fuel cost estimates.
  • Standard Mileage Rates. The IRS has issued the 2021 optional standard mileage rates used to calculate the deductible costs of operating an automobile for business, charitable, medical or moving purposes. See the 2021 rates here.
  • Form 8300, Cash Transactions. Dealers who receive more than $10,000 in cash in a single transaction or in related transactions must provide a written statement to each party whose name was included on the Form 8300 by Jan. 31 of the year following the reportable transaction. Read more here.