It’s a new year and a new opportunity to get the most benefit out of your BCBS healthcare plan.
Tap in to your health care plan. You’ve got apps to count calories and steps, monitor your heart rate and track your meals. Now add the Blue Cross mobile app — the only one that helps you manage your health care benefits and better budget for care.
CHECK YOUR BALANCES AND COVERAGE
Your deductible, coinsurance and out-of-pocket balance are pulled together in easily understandable charts.
MONITOR CLAIMS AND EXPLANATION OF BENEFITS STATEMENTS
Keep your claims and EOBs under one well-protected account. Track how much of the services your plan covers and your part of the costs. Get emails and alerts that tell you as soon as your explanation of benefits statements are posted to your account.
SEARCH FOR DOCTORS, HOSPITALS AND SPECIALISTS
Save time choosing or changing your primary care doctor. Look up doctors and places within your plan’s network and see which are accepting new patients. Compare quality, office hours, hospital affiliations and other information.
COMPARE COSTS FOR HEALTH CARE SERVICES
Look up estimated costs for a wide range of health care services.* You’ll be ready to talk with your doctor about options for affordable care. Also compare real prescription costs based
on your plan’s deductible, coinsurance and copayment, if you have Blue Cross or Blue Care Network pharmacy coverage.
FIND PEACE OF MIND WITH QUALITY HOSPITAL CARE
Feel good knowing you’re receiving the best of care. Find hospitals that meet national quality standards.
CARRY YOUR ID CARD SAFELY
Your Blue Cross or Blue Care Network ID card is always at your fingertips. If you need more plastic cards, order them using your secured account.
GET ANSWERS FAST WITH 24/7 PERSONAL SUPPORT
Ask MIBlue Virtual AssistantSM, an interactive, automated chat feature, to direct you on finding care, getting balances, choosing a doctor and more.
Get online health and well-being resources and information, store your personal health record and track your goals in one location.
SEE THE STATUS OF AUTHORIZATIONS AND REFERRALS
Know when your referral or authorization is approved, if your plan requires them, before you schedule an appointment. An email lets you know as soon as a new, approved or denied referral
or authorization is posted to your account.**
USE YOUR MEMBER DISCOUNTS
Save on gym memberships, fitness gear, weight loss programs and more with Blue365.®
*Cost estimates for certain services are available for most non-Medicare members
**Not all approval and denial letters are handled by Blue Cross or BCN. Letters distributed by a vendor other than Care Advance
aren’t available through the Blue Cross member account.
Blue365 is brought to you by the Blue Cross Blue Shield Association, an association of independent, locally operated Blue Cross and Blue Shield plans.
Value-added items and services are not a part of your insurance benefits and are not covered under contracts with Medicare or any other applicable federal
health care program. For complete terms and conditions see www.blue365deals.com/terms-use.